Welcome to Sonu Rubber Products. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing, browsing, or placing an order through this website (www.sonurubberproducts.com), you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Introduction

Sonu Rubber Products is a manufacturer and supplier of high-quality industrial rubber goods and components. These Terms outline the rules and regulations for using our website, purchasing our products, and interacting with our services.

We reserve the right to revise or update these Terms at any time without prior notice. We encourage you to read this page regularly to stay informed.

2. Website Use

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to use the website:

• In any way that violates applicable laws or regulations.

• To transmit or solicit the sending of any advertising or promotional material.

• To impersonate Sonu Rubber Products, our employees, or any other person or entity.

• To engage in conduct that restricts or inhibits anyone’s use of the website.

We reserve the right to deny or restrict your access to the website if we suspect any unlawful or unauthorized activity.

3. Product Descriptions & Accuracy

We strive to ensure all product descriptions, specifications, and pricing listed on our website are accurate, complete, and up-to-date. However, there may be occasional errors or omissions. Sonu Rubber Products reserves the right to correct such information at any time without prior notice.

We do not guarantee that the colors, textures, or features displayed on the website will precisely match the actual product, due to variations in digital displays or materials.

4. Orders and Acceptance

When you place an order through our website or by contacting our team, it constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our sole discretion.

An order is considered accepted only after we send you an order confirmation via email or another mode of communication. We are not liable for any losses caused by late or non-acceptance of any order.

5. Pricing and Payment

All prices displayed on the website are listed in [INR/USD or relevant currency], exclusive of applicable taxes, duties, and shipping charges unless stated otherwise.

We accept payment via secure channels. You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases made.

We reserve the right to change pricing at any time without prior notice. However, the pricing at the time of your confirmed order will apply.

6. Shipping and Delivery

We strive to dispatch all confirmed orders within the estimated delivery timelines. Delivery times may vary based on your location, product availability, and third-party logistics services.

Shipping charges, if any, will be calculated at checkout and shown before you confirm your order.

Sonu Rubber Products is not liable for delays or damages caused during transit. However, we will assist you with claims if necessary.

7. Cancellation and Returns

We accept order cancellations only before the item is dispatched. Once shipped, orders cannot be cancelled.

Returns are accepted under the following conditions:

• You received a defective or damaged product.

• The item received is different from what was ordered.

To initiate a return, you must notify us within 7 days of delivery with proof of purchase and images of the item. Returns are subject to inspection and approval. Refunds or replacements will be processed as applicable.

Custom-made or specially requested products are non-returnable unless defective.

8. Warranties and Limitation of Liability

All products are warranted against manufacturing defects only, for a period specified on the product listing or invoice. Warranty does not cover damages due to misuse, negligence, unauthorized modifications, or improper handling.

Sonu Rubber Products shall not be liable for:

• Indirect, incidental, or consequential damages.

• Loss of profits or business opportunities.

• Damages arising from delays or non-delivery.

Our total liability is limited to the amount paid for the product(s) in question.

9. Intellectual Property Rights

All website content, including text, graphics, logos, images, product designs, videos, and software, is the property of Sonu Rubber Products and protected under applicable intellectual property laws.

You may not reproduce, modify, distribute, or use any content from this site without our written permission.

10. User Content & Feedback

If you submit any suggestions, feedback, testimonials, or other content to us, you grant Sonu Rubber Products the right to use it without restriction for marketing, promotional, or service improvement purposes.

You agree that such content does not infringe on the rights of any third party and is not defamatory, illegal, or offensive.

11. Third-Party Links

Our website may contain links to external websites that are not operated by us. These links are provided for your convenience. We are not responsible for the content or privacy practices of third-party sites.

12. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data. By using our website, you consent to our data practices as described.

14. Contact Us

For any questions regarding these Terms or your transactions with us, please contact:

Sonu Rubber Products

📍 Address: Anand Nagar gandhiwadi near power house umbergaon dist valsad – 396170

📞 Phone: +91-8209787016

📧 Email: sales@sonurubberproduct.com

🌐 Website: www.sonurubberproducts.com

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